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Terms & Conditions

Last updated: 18 September 2025

Haus of BAM Coaching

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Welcome to Haus of BAM Coaching. These Terms & Conditions (“Terms”) set out the agreement between you (“the Client”) and us (“we”, “us”, “our”) regarding your use of our coaching services. By booking or attending coaching sessions, programmes, or events, you agree to these Terms.

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1. About Us

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We are Haus of BAM Coaching, a coaching service based in the United Kingdom.

Contact details:

 

 

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2. What We Offer

 

  • One-to-one coaching sessions online or in-person (to be agreed by us)

  • Group coaching and workshops

  • Online programmes and recourses

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Our coaching is designed to support your personal growth, confidence, and goal achievement.

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3. Important Disclaimer

 

  • Coaching is not therapy, counselling, or medical treatment.

  • We do not provide legal, financial, or medical advice.

  • You are responsible for your own wellbeing, decisions, and actions.

  • If you have concerns about your physical or mental health, you should seek professional medical support.

 

See separate "Legal Disclaimer" below.

 

 

4. Booking & Payments

 

  • All sessions or programmes must be booked in advance using a method detailed on our website.

  • Payment is required upfront unless otherwise agreed in writing.

  • Prices are shown in GBP (£) and include VAT (if applicable).

  • Any special offers which are available are subject to availability and cannot be exchanged for cash. Offers include promotions, discount codes, exclusive discounts. One offer per transaction.

  • If you request any additional services which are not included in the service you have ordered, you will pay extra. Price to be agreed and payment must be made in advance of receiving such additional services.

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5. Cancellations & Refunds

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  • You may reschedule or cancel a session with at least 48 hours notice.

  • Sessions cancelled with less notice may be charged in full.

  • Refunds are not normally offered once coaching has started, unless required by UK consumer law.

  • If we need to cancel or reschedule, we will provide as much notice as possible and offer an alternative.

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6. Confidentiality

 

  • We will keep everything you share in coaching sessions private, except where required by law (e.g., risk of harm, criminal activity).

  • Solo and group sessions may be recorded. Group sessions may be shared with others. We will obtain your consent for a solo session before any recording is made and they will only be shared (unless required by law) or recorded after obtaining your consent.

  • You agree not to record sessions without our written consent.

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7. Using Our Materials

 

  • Any worksheets, exercises, or online content we provide are for your personal use only.

  • You may not copy, share, or sell our materials without permission.

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8. Limitation of Liability

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  • We will provide coaching services with reasonable skill and care.

  • However, we cannot guarantee specific results or outcomes.

  • To the fullest extent permitted by UK law, we are not liable for any indirect or consequential loss, damage, or costs.

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

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9. Complaints

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If you are unhappy with our services, please contact us at hausofbam@outlook.com. We will do our best to resolve the issue quickly and fairly.

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10. Governing Law

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These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Legal Disclaimer

The information, coaching, and resources provided by Haus of BAM Coaching (“we”, “us”, “our”) are intended for personal development, education, and wellbeing purposes only.

 

  • Not Professional Advice
    Our coaching services are not a substitute for medical, psychological, financial, or legal advice. You should seek guidance from a qualified professional for such matters.

  • No Guarantees
    While coaching is designed to support positive change, we cannot and do not guarantee specific results or outcomes. Your progress depends on your personal effort, choices, and circumstances.

  • Client Responsibility
    You are solely responsible for the decisions, actions, and results that arise from working with us.

  • Limitation of Liability
    To the fullest extent permitted by UK law, we disclaim liability for any loss, damage, or injury arising directly or indirectly from your participation in our services. Nothing in this disclaimer limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.

  • Confidentiality
    Information shared in coaching sessions is treated with strict confidentiality, except where disclosure is required by law (for example, where there is a risk of harm to self or others, or evidence of criminal activity).

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By engaging with our services, you acknowledge that you have read, understood, and agreed to this disclaimer and any other terms and conditions.

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